Your privacy choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
FAQ
How long does it take to receive my order?
Orders are typically processed within 2–3 business days. Delivery times depend on your location and the shipping method chosen at checkout, ranging from 7–14 business days for most destinations.
How can I track my shipment?
Once your order is shipped, you'll receive a confirmation email with a tracking number. Use our "Track Order" page or the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and payments in multiple currencies such as USD, GBP, CAD, and EUR.
Is my payment information secure?
Yes, we use encrypted payment gateways and advanced security measures to protect your financial information during checkout.
What is your return policy?
We accept returns within 30 days of purchase. Items must be unused, in their original packaging, and accompanied by proof of purchase. For detailed steps, visit our Refund Policy page.
How long does it take to process a refund?
Refunds are processed within 7–10 business days after we receive and inspect the returned item. You'll receive an email confirmation once the refund is initiated.
How can I contact customer support?
Our team is available Monday through Saturday, 9 AM to 6 PM Eastern Time. You can reach us via our Contact Us page or by emailing us at info@greensprouthaven.com
Can I get help after business hours?
For urgent inquiries, leave a message through our contact form or email us, and we'll respond within the next business day.
Do you store my payment details?
No, we do not store payment details. All transactions are processed securely through trusted payment gateways.